Refund policy

Returns & Refund Policy

At Blessed & Burdened Co., each item is made specifically for you when your order is placed. Because our products are custom-produced, we do not accept returns or exchanges for incorrect sizing, buyer's remorse, or changes of mind.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or if you receive the wrong item, please contact us within 14 days of delivery at support@blessedburdenedco.com

Please include:

Your order number
A description of the issue
Clear photos showing the problem

Once reviewed, we will gladly provide a replacement or refund at no additional cost.

Sizing

Please carefully review the sizing information provided on each product page before placing your order. Because items are produced on demand, we cannot guarantee exchanges for incorrect size selection.

Order Changes & Cancellations

Orders may be canceled or modified within 12 hours of purchase. Once production has begun, we may be unable to make changes or cancel the order.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund.